Aston 1615 WHT 3020 Silver Aluminium Profile LED Strip Lighting Aston 1212

FAQ:

Commercial CE RoHS Reach UL Certificate

Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A: 2-4 weeks after payment.

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available.

Q4. How do you ship the goods and how long does it take to arrive?

A: Ship by DHL, UPS, FedEx or TNT. It takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application.

Secondly We quote according to your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for formal order.

Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 3-5 years warranty to our products.

Q8: How to deal with the faulty?

A: All LED strip are warranted to be free from defects in product itself for 3 years from the date of purchase.

This warranty does not cover failures due to abuse, misuse, improper handling, act of nature, negligence, normal wear, accidental damage, modifications or repairs made by the purchaser or incorrect voltage conditions.